UX Design Studio - Banking Experience
Proposing a design solutions for client's flagship bank branch and its online services. Project goal is to improve the overall user experience of the customers when using services such as opening a bank account at the branch.
Research Findings (Poster)
User Journey Map (Personal Experience)
Persona 1
Persona 2
Combined User Journey Map (Based on Persona 1 & 2)
*All works and research done is part of school project. None of the information here were sent to actual client.
