Training Needs Assessment: Planning Document
A planning document utilized to start the instructional design planning
process with a potential client.
Data Visualization: Infographic
An infographic designed to be posted in the individual retail stores
Design Process: Wireframe sketches were used to develop the layout and sketch out how to visualize the data
Final Infographic: The final infographic design was based on wireframe #8, and went through several rounds of feedback before being finalized.
Project Brief: Training Plan & Timeline
A planning document that outlined the objectives, training activities, an implementation timeline, and measurement and assessment actives.
eLearning Module: Associate Training
An interactive eLearning module developed with Adobe XD to lead associates through the foundations of customer service.
Design Process: The screenshots below showcase the layers of information presented within each of the four training modules. The wired prototype demonstrates the dedication to making the site as navigable and user-friendly as possible.
Finished Prototype Module: The below eLearning module is fully navigable and shows the steps that an associate will go through as they work to complete the training.
Training Plan Presentation
A video presentation walkthrough of the project design brief and training prototypes.